Which organization defines PSV as the process requiring documentation to demonstrate that communications are free from outside party interference?

• A. Utilization Review Accreditation Commission (URAC)
• B. Det Norske Veritas (DNV)
• C. Accreditation Association for Ambulatory Health Care (AAAHC)
• D. Health Facilities Accreditation Program (HFAP)

Answer: (C)

PSV focuses on ensuring that communications within the ambulatory setting are protected from outside interference, and that there is documented evidence of that protection. This means having clear policies, procedures, and records that show secure channels, verified access, and traceable communication logs—so you can demonstrate who communicated what, when, and by what method, with safeguards against eavesdropping, tampering, or external meddling.

Accrediting body standards in ambulatory care explicitly describe PSV as this documented process to prove communications are free from outside interference. That emphasis on formal documentation and verifiable security of communications aligns with AAAHC’s approach to patient safety and confidentiality in the ambulatory environment, making it the best match for this concept.

Other organizations focus on different aspects of quality or accreditation and may address information security and communication safeguards, but they do not define PSV in the same explicit, documentation-driven way within ambulatory care as AAAHC does.